Frequently Asked Questions
What does your name mean (and how do you pronounce it)?
Uvina ("you-vee-nuh") was the name of our founder’s mother. She was a tall, brown-skinned, city-loving, salsa dancing mama who instilled in her daughter a fierce level of independence and a heaping dose of Latina sass. Read more about her and the other women who inspired the naming of our products here.
Where are the Uvina Skin headquarters located?
Beautiful Chicago, IL.
Where are Uvina Skin products made?
All Uvina Skin products are proudly made in the USA with globally sourced ingredients.
Do your products carry any certifications?
Yes, we are proudly Leaping Bunny Certified! We feel that certifications are one of the ways we can show our customers that we’re serious about our stance as a plant-based and ethical skin care brand. Our formulas work their magic with perfectly blended fruit extracts, soothing herbs, and hydrating butters that are never tested on animals or made with animal by-products. (We only test on family and friends.)
In what order do I apply the skin care products?
What are your sustainability efforts?
We have taken great strides to make sure that the existence of our products is just as good to Mama Earth as it is to you. A few examples include working with local vendors (allowing us to reduce our carbon footprint), eliminated inner and outer shrink-wraps, and use glass containers which can be recycled indefinitely. Find out more here!
Will you be releasing additional products?
We pride ourselves on being intentional and aim to keep our product list rooted in quality and not focus on quantity. However, we do feel that there are a few more products that would really complete our line and hope to be working on developing those outstanding formulas soon!
Why are your products named after women?
Uviña Skin is a Latina-founded skin care brand inspired by the women in our founder's family. These are women who were fiercely independent, loved immensely, and believed beauty should be simple, clean, and effortless. Jelitsa chose to develop and name each product after a woman in her family based on each woman’s unique characteristics. Click here to read more about our namesakes!
When will I get my order?
What are your shipping costs?
What is your refund/exchange policy?
You can find our return/exchange policy by clicking here.
What payment method can I use?
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, plus Shop, Google, and Apple Pay. We wouldn’t want anything to get in the way of you and your skincare!
How can I contact you?
We love to hear from you! If you have any questions, want to provide feedback, or simply want us to know how much you love our skincare products (this is by far our favorite type of communication), don’t hesitate to email us here.